1.How to order?
- Through the e-shop – select the desired product, click “ADD TO CART” and follow the steps. After completing the steps , you will receive a phone call from one of our employees.
Click on the cart to view the products selected for purchase - By calling: 0898527866
- Via email: air4guns@gmail.com
- If your information is filled in correctly, you will receive a confirmation email and within 24 hours during a working day and 48 hours during a weekend, we will confirm the validity of your order by phone call.
2.Method of delivery and payment.
Pay:
- Cash on delivery – directly to the courier at the time of acceptance of the shipment
Delivery:
Deliveries are made by courier company “Econt Express”. All shipments have insurance and a review option.
Orders received by 3 pm will be shipped the same day on business days.
Orders accepted after 3pm will be shipped the next day on business days.
The prices of the goods on this site are final, VAT included. These prices do not include the cost of delivery.
The website may offer goods of which there are no quantities available at any given time, which the customer is informed of when placing an order by phone or after receiving an order through the website, by phone call. We reserve the right to change prices without prior notice.
3. Conditions for returning goods
According to the law on consumer protection and the rules of trade, the consumer has the right to make a claim if the goods are found to be missing, defective, not the size stated or not the brand name stated.
You can return goods within 14 calendar days if:
1. The goods are in good merchantable condition (not torn, scratched, worn, washed, ironed, labels not cut or peeled off);
2. There is no damage from improper operation;
3. The original packaging, consumables and accessories are retained, in case any were included;
4. Transport costs for the return of the goods are at the expense of the customer
5. The amount shall be refunded by bank transfer
In order to exercise the right of withdrawal, the User must notify Air4Guns.com of his/her name, geographical address and, if available, telephone number, fax number and e-mail address and of his/her decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail.
In the event of a claim, the consumer may claim a refund, replacement of the goods with new ones or a discount on the price.
Warranty service
Air4Guns.com shall be liable for any lack of conformity of the consumer goods with the contract of sale which exists at the time of delivery of the goods and which manifests itself within two years after delivery, even if it had no knowledge of the lack of conformity.
A commercial guarantee is any obligation assumed by the trader or the manufacturer towards the consumer in addition to his obligation under this Act to ensure that the goods conform to the contract of sale, to refund the amount paid or to replace or repair the goods or to provide any other type of service relating to the goods where they do not conform to the specifications or, as the case may be, to other requirements unrelated to the conformity of the goods with the contract of sale, as set out in the application for a commercial guarantee or in the relevant advertising
The user cannot invoke and loses his rights under the Commercial Guarantee provided:
a) in case of a lost warranty card;
b) in the event of an attempted repair and rectification of a non-conformity by a person or service centre not authorised by Air4Guns.com;
(c) in the event of damage caused by improper operation;
(d) in the event of damage to the physical integrity of the product;
(e) in the event of chemical, electrical and/or other influences unrelated to the normal operation of the product;
The commercial warranty provided for the product does not cover product components with a limited shelf life (batteries, consumables, etc.). Warranty service is carried out only in the service centers indicated on the warranty card, with full documentation and complete product.
The products and services referred to on this Site are limited only to the Terms and Conditions and information set out on the Site, without warranty of any kind beyond those stated, including commercial and special purpose warranties. Air4Guns’ obligations with respect to the products and services offered on this Site are governed by the respective agreements with the importers and/or distributors of the products featured.